Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
Service way above and beyond. They came in on a Sunday to receive my 1930 Buick from the shipper even though they're closed on Sunday. They fixed my car the very next day because it was an "easy" fix and they wanted such a valuable car returned to me expediently. It started right up. The repair seemed a little expensive, but maybe things are just more expensive in Austin. Next, they drove me back from the storage facility. Then they helped me lift a heavy load. See what I mean about above and beyond? I'd recommend them with your beloved vehicle too.
Really too notch place for your vintage vehicle. Family-owned from forever ago, and stocked with ace gearheads who love to breathe life into old things. Took my 1972 Ranger there and got a thorough and honest assessment of my needs, along with straight up pricing. When I went to pick it up, Steve walked me through what he had done and gave me a primer on how to love and care for the truck. Essentially he schooled this newbie on stuff like manual chokes and carburetors and exactly how amazing the thing I bought actually was. The very best option around Austin for bringing a classic back to life.
My girlfriend suggested that I take my 2001 Ford Expedition to Jerry Dixon's and I have never been happier about anyplace that has ever worked on any of my cars, ever... If I could give them 10 stars, I would.